The dashboard says 99.9% healthy. Meanwhile your voice agent is inventing refund policies, misquoting premiums, and confidently lying to customers on live calls — in English and Hinglish alike. The tool that's supposed to catch that? It's the thing hiding it.
Most teams "monitor" hallucinations with the same model that's hallucinating — grading its own homework. Here's what that quietly costs you.
Your auditor checks 1–2% of calls at random. The catastrophic ones — the lawsuit-in-a-bottle calls — live in the 98% nobody ever listens to.
An LLM scoring an LLM will happily rate a confident lie as "high quality." Fluency gets mistaken for accuracy. Green dashboards, red reality.
Weekly PDFs and lagging metrics mean you find the failure after the refund's issued, the customer's gone, and the clip is already on Reddit.
Not another dashboard. A forensic team plus tooling that reads every call and tells you the truth.
We ingest 100% of your recordings and flag every invented fact, policy, and number — with the exact timestamp and transcript.
We rebuild the memory + state layer so the agent stops forgetting mid-call and inventing tokens to fill the void.
Ground-truth checks and policy locks that refuse to let the model promise things your business never offered.
Real-time triggers that catch repetition and goal-drift before the caller rage-quits — not in next week's report.
When the bot should tap out, it hands the human full context — no "please repeat everything you just said."
An auditor that isn't your model. Separate scoring, separate incentives, alerts the moment a real failure lands.
Send us a sample of your voice AI recordings. We'll hand back a forensic breakdown of every hallucination, loop, and dropped context we find — before you pay us a cent. If we don't find anything worth fixing, you owe us nothing but a coffee.
Tell us where it hurts. A forensic engineer — not a chatbot — reads every submission and replies within one business day.
We've logged your case, friend. A forensic engineer will email you within one business day with next steps for your free audit.